Frequently Asked
Questions

We accept all major credit cards (Visa, Mastercard, Discover, American Express), cash, FSA (Flex Spending Account) and HSA (Health Spending Account), we do not accept checks or insurance. We also have Interest Free Financing Available through Care Credit.

CareCredit is different from a regular credit card. It helps you pay for out-of-pocket expenses not covered by medical insurance by extending special financing options that you can’t get when using your Visa or MasterCard.

Yes, we require a consultation prior to scheduling a treatment, we also offer online consultations to accommodate out of town patients. Our consultations cost $50 and are 30 minutes long.

No problem, it happens! At Urban Med Spa, we have a 24 hour cancellation policy. If you cancel within 24 hours your cancelation is complimentary. If you fail to provide 24 hours notice your first cancellation will be waived for free, but your second and any other cancellations are subject to a $50 fee. Please note, cancellations with an injector are subject to a $100 fee and are exempt from the free first time cancellation policy.